Privacy Policy

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Privacy Policy – Clear HR Consulting

Clear HR Consulting (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This policy explains what personal information we collect, how we use it, and your rights under UK data protection law, including the UK GDPR and Data Protection Act 2018.

We operate as a Data Controller for the personal data we collect.

If you have any questions, contact:
Caroline Daniel
Clear HR Consulting
Email: caroline@clearhrconsulting.co.uk

1. What personal data we collect

We may collect the following information:

1.1 Information you provide directly

• Your name, email address, job title and company name when you submit an enquiry.
• Information you provide when booking a call or meeting.
• Information submitted through contact forms, downloads or newsletter sign-ups.
• Any information you provide as part of working with us as a client.

1.2 Information collected automatically

• IP address
• Browser type/device
• Page visited and time spent on the site
• Cookie data (see Section 7)

This may be collected via tools such as Google Analytics or similar (add/remove as needed).

1.3 Client data

If you become a client, we may also collect:

• Employee names and job roles
• HR documentation
• Notes relating to HR advice and casework
• Information  needed to carry out your contract with us

This information is only used for delivering HR services and complying with our professional/legal obligations.

2. How we use your personal data

We use your data to:

• Respond to enquiries.
• Provide HR consultancy services.
• Send proposals, contracts and onboarding information.
• Manage our relationship with clients.
• Send newsletters or updates (only with your consent).
• Improve our website and user experience.
• Meet legal, tax or regulatory obligations.

We do not sell your data.

3. Legal basis for processing

We rely on one or more of the following legal bases:

• Contract: processing is required to deliver our services.
• Consent:  newsletter sign-ups, downloads, or optional marketing.
• Legitimate interests: business development, website analytics, responding to enquiries.
• Legal  obligation: keeping financial and tax records.

4. How long we keep your data

We only keep data for as long as necessary:

• Enquiries: 12 months
• Client records: 6 years after the end of the contract (standard legal      requirement)
• Email marketing data: until you unsubscribe
• Website analytics: per tool settings (usually 14–26 months)

5. How we share your data

We may share your data with trusted third parties who help us run our business, including:

• Email and cloud storage providers.
• CRM or scheduling tools.
• Accountants and legal advisers.
• Website hosting providers.
• Tools such as Google Analytics or Mailchimp (if used).

All third parties are required to keep your data secure and comply with data protection law.

Your data may be stored outside the UK (e.g., US-based services), but only where appropriate safeguards are in place (e.g., UK GDPR standard contractual clauses).

6. Your rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Withdraw consent at any time (for marketing)
• Data portability
• Make a complaint to the ICO at ico.org.uk

To exercise these rights, contact: caroline@clearhrconsulting.co.uk

7. Cookies

Our website uses cookies to improve your experience.

Cookies may be used for:

• Website functionality
• Analytics and performance tracking
• Remembering user preferences
• Marketing/retargeting(if used)

You can control cookies via your browser settings or via any cookie banner on the site.

8. Security

We take steps to protect your information, including:

• Secure passwords and access controls
• Encrypted devices
• Secure cloud storage
• Limiting access to authorised personnel only

However, no online transmission is 100% secure.

9. Links to other websites

Our website may contain links to other sites. We are not responsible for the privacy practices of those websites.

10. Updates to this policy

We may update this policy occasionally. The latest version will always appear on this page.

Last updated: 1 December 2025